Buy crypto

Buying crypto means paying with fiat, for example MXN, and receiving crypto in a registered wallet.

Before you start

You need:

• An account approved to operate.
• A wallet available for the currency and network you want to receive.
• Access to your bank to make the transfer.
• Enough funds to cover the indicated amount.

Create the conversion

1. Go to Convert.
2. Select New conversion.
3. Choose Buy crypto.
4. Enter the amount you want to pay or receive, depending on the configuration shown.
5. Select currency and network.
6. Choose the wallet where you will receive the crypto.
7. Review the estimate shown by the dashboard.
8. Select Continue to payment.

Review before paying

In the payment step, review:

• Amount to convert.
• Estimated or final amount to receive.
• Exchange rate shown.
• Visible fees.
• Destination wallet.
• Selected network.
• Quote time remaining, if shown.
• Bank transfer instructions.

Caution

Do not pay if the wallet, network, amount, or currency does not match what you want to operate. Close the flow and create a new conversion if you need to correct data.

Make the payment

The dashboard shows instructions to transfer from your bank. Copy the data exactly as shown:

• CLABE.
• Beneficiary.
• Amount.
• Concept or reference.

When the payment is detected, the order status changes and processing continues.

Receive crypto

When the operation finishes, the dashboard shows the order result. Depending on the operation, you may see details such as blockchain hash, settlement time, or final status.

Common mistakes

• Transferring a different amount.
• Changing the concept or reference.
• Using old instructions from another order.
• Selecting a wallet on the wrong network.
• Paying after the quote expires.