Support

Official channels

Technical support

support@b4bit.com

Hours: Mon-Fri from 9:00 to 19:00 (Mexico City time).

Support portal

soporte.b4bit.com

Knowledge base and tickets.

Marketing / communications

marketing@b4bit.com

Description approvals, access to the brand manual.

Social networks

@b4bitmx on Instagram, TikTok and LinkedIn.

Documentation bugs

If you find an error, an outdated page or an example that does not compile, write to us at support@b4bit.com indicating:

• Page URL
• Browser and operating system
• Steps to reproduce
• Expected result vs observed result

Dashboard and account

• Merchant access: pay.b4bit.com
• Device and API key management: pay.b4bit.com/settings/commerce/devices